Vendors  Convergent

                    
 

MiCTA Members

Contract Details:

  • Master Service Agreement
  • Pricing
  • Participation Agreement

VIEW DOCUMENTS HERE

Contact

Raj Shah
(585) 770-1000
rshah@convergent.net


 

Current RFP Awards: Approved - National

 

Products Under Contract

  • VoIP Services

Useful Case Studies and Capability Information:

For a complete list of products and services awarded under contract please see the Master Service Agreement.

Convergent can help get your VoIP project deployed quickly and efficiently.

At Convergent, we focus on assisting universities and hospitals deploy and manage the roll-out of telecommunication upgrades, or transition to enterprise-hosted VOIP solutions. We partner with you to plan upgrades, implement systems, train your personnel, act as your carrier liaison, and provide post-installation support to ensure your long-term success. No matter where you are in the process - from planning, to starting implementation, to needing rescue from vendor or carrier difficulties, Convergent can help!

Deploying or upgrading an enterprise-level telecom system is a massive undertaking. Our team of experts can cut your project time down significantly, freeing your own staff and resources, and keeping the project on time and on budget.

We don't just install phones and set up unified communications. We also help prepare your team for success. Convergent provides high-quality and personalized training for your staff, giving you the tools to provide a better level of end-user support. Post installation, we also offer permanent on-site or remote support to keep things running smoothly.

Properly managing a project of this size is key to your success. Convergent's project management process includes: a dedicated project manager, detailed project meetings as well as data gathering and analysis. We also provide a web-based project management tool along with coordination between in-house teams and outside vendors. We can even act as your carrier liaison when issues around porting (LNP) arise.

We have helped take YEARS off of projects before! But don't take my word for it. We come highly recommended by our current and past clients like the University of Missouri, University of Virginia, and the Department of Justice.

I invite you to reach out to me personally to start the process. Let's get your project off the ground, or back on track for an on time and on budget deployment. I can be reached at 585-770-1000 or via email at rshah@convergent.net.